![]() Why do teams switch from Outlook to Front to manage shared inboxes?Ĭhapter 1 : What is an Office 365 shared mailbox? What are the limitations of Outlook shared mailboxes? How do you create a shared mailbox in Outlook? Why do teams use a shared mailbox in Outlook? Here are some of the questions we cover in this guide: ![]() ![]() This guide will explain how teams using Outlook and Office 365 can create a shared mailbox, how to manage your shared inbox, and why many teams are replacing Outlook with Front to manage shared inboxes instead. Now, many companies create shared mailboxes for their teams to handle all kinds of communication - from sales inquiries to customer support requests. To keep up with this new working style, Microsoft has added functionality beyond their core email product: the shared mailbox feature for managing shared email, and Microsoft Teams for chatting internally. Since then, the way we work has become increasingly collaborative. Microsoft became the primary player in business email in 1990 when they released Outlook along with Word, Excel, and Powerpoint. Shared Mailbox Management Guide for Teams Using Outlook & Office 365
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